How to activate your eSIM
Make sure your device is connected to WiFi and you scan the QR code with the same device that you want to activate the eSIM on.
1. Using the camera function on your device, scan the QR code in your welcome email
2. Follow the prompts on your phone to register your eSIM
If you’re transferring your number, you’ll also need to:
3. Log in to My Account, then select a property (if applicable)
4. Scroll down to the Mobile section
5. Select Activate SIM and follow the prompts
Please note: if you currently have a physical SIM, keep it in your phone until it stops working.
We’ll send you a confirmation SMS when your activation is complete.