Add or update your concessions
If you:
- Are eligible for a concession but haven't provided us with your concession card details, or
- Need to update your current concession details.
You can have these updated by getting in touch with us.
If you:
You can have these updated by getting in touch with us.
We offer various concessions to eligible account holders on behalf of the state government. To check if you're eligible for a concession, visit Concessions, grants and rebates.
If you think your concession card is not being applied to your account:
AGL accounts must be in a single name for credit reporting and privacy purposes. Services Australia requires that AGL account names strictly align with the primary card holder’s name on the relevant concession card.