Other financial support options
Support if you're experiencing family and domestic violence
We’re committed to helping all employees and customers who need Family and domestic violence support.
Concessions, grants and rebates
If you're a senior, have medical equipment, had a change to your financial situation or are on a low income, you could be eligible for a range of Concessions, grants and rebates.
Life support equipment
Register your life support equipment with us and find concessions available to you at Life support equipment.
Manage a deceased estate
Find out how to close or transfer the account of a deceased estate.
Easy English and translated billing guides
Guides to help you understand energy billing and support options in easy English and common languages. Go to Translated and Easy English billing guides.
Energy saving tips
Learn good energy habits and simple ways to reduce your energy bill.