Setting up Direct Debit with Bill Smoothing is the best way to make your billing easy. Once set up, your payment amount is automatically deducted from your nominated bank account at your nominated payment date.
If you have Direct Debit set up, make sure your account has sufficient funds for the bill amount to be paid. Bank transaction fees and Government taxes may also apply.
To keep monthly payments predictable, we set payments on the same date per month within the first 28 days of the month for customers who pay monthly and the same day of the week for weekly and fortnightly payments.
For credit card payments, we only accept Visa and Mastercard. A payment processing fee may apply (GST inclusive).
To set up a Direct Debit for your energy bill using your nominated savings, cheque, credit card or PayPal account, log in to My Account.
Learn more about Payment options.