Billing options

Learn about our monthly billing option and how to receive bills via email.

Find a bill

You can access and pay your bills, change payment methods and view your energy usage all online in My Account or on your phone with the AGL app.

eBilling

eBilling refers to receiving your bills electronically via your email instead of in the post. eBilling makes things convenient by centralising your bills, reducing paperwork and keeping things environmentally friendly. If you make the switch to eBilling, you may also avoid a $1.75 paper bill fee (GST incl.) (where applicable).

Learn more about eBilling

Set up eBilling

Monthly billing

Monthly electricity and gas billing means smaller bills more often that make payments easier-to-manage. Simply select the time of month you'd like to receive your bill to make budgeting a breeze. To learn more about how your monthly bills are calculated, go to Monthly billing.

Set up monthly billing in My Account

Set up monthly billing in the AGL app

Ready to make a payment?

Make bill payments easier by exploring our flexible payment options. Go to Ways to pay your bill or Pay your energy bill.

Having trouble paying your bills?

Need a bit more time to pay or having trouble staying on top of your bills?

Learn about the support options available to you by visiting Financial support and customer assistance options.

Manage billing and payments

Here are some helpful links for managing your account, as well as understanding the ins and outs of your bill and energy calculations.


Need support?

Message

Leave a message and we'll get back to you. Launch the app or select the message button in My Account.

Leave a message
Chat

Chat with us online. We’re here anytime.

Call

Prefer to talk? We’re here anytime.

Call 131 245
More ways to get support

For interpreter services, services for hearing and impaired customers or the number to call if you’re overseas, visit Contact us.