Billing options

Learn about our monthly billing option and how to receive bills via email.

Find a bill

You can access and pay your bills, change payment methods and view your energy usage all online in My Account or on your phone with the AGL app.


eBilling refers to receiving your bills electronically via your email instead of in the post. eBilling helps you reduce paper use. If you make the switch to eBilling, you may also avoid a $1.75 paper bill fee (GST incl.) (where applicable).

Learn more about eBilling

Set up eBilling

Monthly billing

Monthly electricity and gas billing means smaller bills more often that make payments easier-to-manage. Simply select the time of month you'd like to receive your bill to make budgeting a breeze. To learn more about how your monthly bills are calculated, go to Monthly billing.

Set up, manage, cancel monthly billing in My Account

Set up, manage, cancel monthly billing in the AGL app

Ready to make a payment?

Make bill payments easier by exploring our flexible payment options. Go to Ways to pay your bill or Pay your energy bill.

Having trouble paying your bills?

Need a bit more time to pay or having trouble staying on top of your bills?

Learn about the support options available to you by visiting Financial support and customer assistance options.

Manage billing and payments

Here are some helpful links for managing your account, as well as understanding the ins and outs of your bill and energy calculations.

Have your say

Customers are telling us they’d like to export their transaction history from My Account.

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Need support?


Send us a message from the app or My Account and we’ll get back to you. Reply whenever it’s convenient, just like texting a friend.

Leave a message

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More ways to get support

For interpreter services and services for hearing and impaired and overseas customers, visit Contact Us. Please note overseas customers are only able to message us or use chat for assistance.