For information on switching to eBilling, viewing or downloading a PDF of your bill or managing the switch from paper bills, visit eBilling.
Your reference number is specific to your account and can be found on the back of your AGL bill or on page 2 of your online bill. You may need to download the PDF document to find the reference number. You can download your bill in PDF format through My Account.
When paying your bill via BPAY, you will need a Biller Code and a reference number.
The Biller Code is provided by AGL and depends on your account particulars. Your Biller Code can be found on your most recent bill, on the bottom of the back page.
If you receive your bill via email, you'll find this information in the detailed PDF version of your bill. In the email, select 'View your bill' and you'll be presented with your detailed bill that includes all relevant payment reference numbers on the bottom of page 2.
If you don't have access to a bill, please contact us as your biller code can vary depending on the state you live in.