What is AGL's Power on Guarantee?

At AGL we want to help make moving home a little less stressful. That's why, with just one business day's notice and clear, safe meter access, you can rely on us to get your power working on the day you move in. Because, if it's not, we'll cover your related expenses up to $250 a day until it's on. That's our guarantee.

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Move home with ease

As an AGL customer it's simple, fast and hassle-free to get power connected in your new home.

1

Log in or setup your AGL My Account.

2

Let us know what date you'll be moving into your new address.

3

Track your move online, anytime.

It only takes 5 minutes to sign up online.

Move home with ease

It's simple, fast and hassle-free to get power connected in your new home.

1

Choose the best energy plan for your new home.

2

Tell us when and where you are moving to.

3

Get SMS updates and track your move online in My Account.

It only takes 5 minutes to sign up online.

Moving home with AGL
  • Power on Guarantee
  • Quick, easy booking process
  • Track your move online
  • Plenty of helpful moving tips
  • Collect 5,000 flybuys points when you move home and stay with AGL1

AGL customer benefits

  • You're in control

    Benefit from the convenience of no lock-in contract or exit fees with all of our energy plans.

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    Collect flybuys points

    You could collect 5,000 flybuys BONUS POINTS when you move home and stay with AGL1.

  • Ways to save

    Get regular energy insights to see which appliances are costing you the most at home.

Ready to start your move?

Frequently asked questions

1. Moving home flybuys BONUS POINTS offer: Available until withdrawn. For residential customers in VIC, NSW, QLD and SA who move their AGL electricity and/or gas service(s) to their new home address, and have linked their flybuys membership to their AGL account(s), or link their flybuys membership to their AGL account(s) within 10 days of submitting their moving request via agl.com.au/get-connected/loyalty/flybuys or by calling 131 245. Service(s) must stay connected for at least 60 days. Up to one offer every 6 months.