How it works
Whether you’re an existing customer or want to switch to AGL, if you’re about to move house, make sure you take advantage of our quick and easy online tool.
Provide your new address and connection date and we'll connect you on our standard retail contract.
Check your connection status using our online tracker.
You have 10 days to change your plan and it will be backdated to the connection date.
Sign up online in just 5 minutes and we guarantee the power will be on the day you move.^
Power on guarantee
Give us one business day to get your new place all powered up, ready for when you move in.^
No lock-in contracts
With AGL you can enjoy great discounts without early exit fees or lock-in contracts.
We'll keep you informed about your move connection details with SMS updates.
If you need any assistance.
^If the power is not on after the agreed day, we'll cover your related expenses up to $250/day until your power is on. For electricity you'll need to provide one business days' notice and ensure clear, safe access to the meter.
Time of year? Time of life? We cover it all in this article and offer some fresh ideas to get you thinking.
Moving home means letting people know your new address. Here’s a handy checklist to kick-start your list.
Top 5 Moving FAQs
If you live in Queensland, the distributor (who looks after the poles, wires and gas pipes in your area) requires a visual inspection of your meter to ensure that your meter is safe.