Digital Smart Meter Request Form

Smart meter upgrades are available for AGL electricity customers in NSW, QLD and SA only.

Not an AGL customer? Compare our electricity and gas plans.

If you’ve been informed of a site defect, submit this form once the defect has been rectified and site deemed safe by a qualified tradesperson.

All fields are mandatory unless marked as '(Optional)'.

Account details

Account number

Optional

Customer/Business Name

Email address

Contact number

Site details

Address

Suburb

Postcode

NMI number or Meter number

Type

Is there anything that would prevent our technician from locating or accessing your current meter?

Please provide details:

Optional

Preferred Date

Please provide a preferred date. Earliest available will be 20 business days from the date of your request. If we can’t meet your preferred date, we will be in touch.

By submitting this form, you agree to AGL and its meter service providers collecting and using your personal information for the purpose of arranging your meter installation. AGL's meter service provider will use the above details to contact you regarding the installation. If we don’t collect this information, we may be unable to install a new digital meter at your supply address. We may share your information with our related companies in the AGL Group, third-party service providers (including some located overseas) who provide services to help run our business, and other third parties as set out in section 5 of our Privacy Policy. Further details (including about how you can access and/or correct your information or make a complaint) can be found in our Privacy Policy. You can contact us here.