We know there are a lot of different charges, calculations and terms used in your energy bill. To make it easy to understand your bill, all the information you need is right here.
A small to medium business is one that spends less than $30,000 (GST incl.) on electricity or $50,000 (GST incl.) on gas per year.
Learn how to understand your bill, get a new copy, update your billing method, and more.
Learn how to pay your bill, request extra time to pay, and more.
A large or multi-site business is one that has more than 10 sites or spends more than $30,000 (GST incl.) on electricity or $50,000 (GST incl.) on gas per year.
Our bill explainers take you through the various line items and charges that appear on your AGL electricity or gas bill. You'll find detailed explanations, page by page, on a sample AGL bill.
Find explanations to the terms and line items listed on your bill as well as any state specific charges.
See examples of calculations to understand how your bill has been determined.
Explore the comprehensive glossary of terms including your NMI and network charges.
Understand your electricity bill, usage and charges.
Understand your gas bill, usage and charges.
Understand your collective bill, usage and charges.