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Customer solutions careers

Be the voice of AGL

We're looking for people who care about our customers as much as we do.

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Delivering exceptional customer service

Customer service is at the heart of who we are. We help our customers with billing enquiries, taking payments, account changes and resolving complaints. 

We work in a fun and supportive environment and are looking for people that want to help customers as much as we do. Our Customer Solutions teams are based in our Melbourne and Adelaide offices.

An on-the-job coaching session at one of our contact centres

Power up your career

Proudly Australian, we’re one of the country’s leading energy companies, supplying around 4 million energy and telecommunications services.

You’ll have access to a range of employment benefits, development programs and career opportunities. Work flexibly to balance growing your career with life outside the workplace.

Our Customer Solutions teams are based in Melbourne and Adelaide offices.

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Join a leading Australian energy company

You’ll enjoy our culture, employee benefits and development opportunities to achieve your career goals.

Our people stay for our culture

We pride ourselves on creating teams of motivated, fun and engaging contact centre agents. 

Our teams have regular theme days, team lunches and morning teas, competitions, award nights and much more. 

We value diversity at AGL, with access to supportive employee networks for topics such as LGBTQ+, First Nations, gender, cultural identity, caring and disability. 

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Join us. Together, we’ll make history.

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Job application process

Find out how our job application process works and what to expect.

How to apply
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Have a question?

Email us and we’ll get back to you within three working days.

RecruitmentQueries@agl.com.au

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