AGL mobile services contract details
Find details of your contract for your AGL mobile service and fees that may apply.
AGL Mobile SIM Plan Critical Information Summary (CIS)
A Critical Information Summary document contains details of your plan including the monthly plan fee and your included mobile data, calls and SMS/MMS.
Here are our currently available plans:
- Extra Small 3GB SIM Plan
- Small 15GB SIM Plan
- Medium 40GB SIM Plan
- Large 100GB SIM Plan
View the Critical Information Summary (PDF)
Archived Critical Information Summary:
| Plan date | |
|---|---|
| Small 5GB SIM Plan / Medium 40GB SIM Plan / Large 80GB SIM Plan (PDF) | From 31/03/2022 to 03/05/2022 |
| Small 5GB SIM Plan / Medium 40GB SIM Plan / Large 80GB SIM Plan (PDF) | From 18/01/2022 to 30/03/2022 |
| Small 5GB SIM Plan / Medium 20GB SIM Plan / Large 50GB SIM Plan (PDF) | Pre 18/01/2022 |
AGL Telecommunications Customer Terms
Current AGL Telecommunications Customer Terms (PDF)
Previous Customer Terms
| Date range | |
|---|---|
| AGL Telecommunications Customer Terms (PDF | From 30/03/2022 to 8/06/2022 |
| AGL Telecommunications Customer Terms (PDF) | From 04/11/2021 to 30/03/2022 |
| AGL Telecommunications Customer Terms (PDF) | Pre 04/11/2021 |
Fees
You may be charged additional fees on your bill when applicable. These include:
- Payment processing fees
- Late payment fees
- Paper bill fee
- Connection fees
You will also be charged for extra data, calls and SMS/MMS that aren't included in your plan.
For more information on fees and charges, see the CIS and AGL Telecommunications Customer Terms above or check your bill.
More Terms and Conditions
For more terms and conditions, including Direct Debit Request Service Agreement, head over to Terms and Conditions.