AGL mobile services contract details

Find details of your contract for your AGL mobile service and fees that may apply.

AGL SIM Plan Critical Information Summary (CIS)

A Critical Information Summary document contains details of your plan including the monthly plan fee and your included mobile data, calls and SMS/MMS.

Here are our currently available plans:

  • Small 5GB SIM Plan
  • Medium 40GB SIM Plan
  • Large 80GB SIM Plan

View the Critical Information Summary (PDF)

Archived Critical Information Summary:

  Plan date
Small 5GB SIM Plan / Medium 20GB SIM Plan / Large 50GB SIM Plan (PDF) Pre 18/01/2022

AGL Telecommunications Customer Terms

Current AGL Telecommunications Customer Terms (PDF)

Previous Customer Terms

  Valid until
AGL Telecommunications Customer Terms (PDF) 3 November 2021


You may be charged additional fees on your bill when applicable. These include:

  • Payment processing fees
  • Late payment fees
  • Paper bill fee
  • Connection fees

You will also be charged for extra data, calls and SMS/MMS that aren't included in your plan.

For more information on fees and charges, see the CIS and AGL Telecommunications Customer Terms above or check your bill.

More Terms and Conditions

For more terms and conditions, including Direct Debit Request Service Agreement, head over to Terms and Conditions.