AGL mobile services contract details
Find details of your contract for your AGL mobile service and fees that may apply.
AGL SIM Plan Critical Information Summary (CIS)
A Critical Information Summary document contains details of your plan including the monthly plan fee and your included mobile data, calls and SMS/MMS.
Here are our currently available plans:
- Small 5GB SIM Plan
- Medium 40GB SIM Plan
- Large 80GB SIM Plan
View the Critical Information Summary (PDF)
Archived Critical Information Summary:
| Plan date | |
|---|---|
| Small 5GB SIM Plan / Medium 20GB SIM Plan / Large 50GB SIM Plan (PDF) | Pre 18/01/2022 |
AGL Telecommunications Customer Terms
Current AGL Telecommunications Customer Terms (PDF)
Previous Customer Terms
| Valid until | |
|---|---|
| AGL Telecommunications Customer Terms (PDF) | 3 November 2021 |
Fees
You may be charged additional fees on your bill when applicable. These include:
- Payment processing fees
- Late payment fees
- Paper bill fee
- Connection fees
You will also be charged for extra data, calls and SMS/MMS that aren't included in your plan.
For more information on fees and charges, see the CIS and AGL Telecommunications Customer Terms above or check your bill.
More Terms and Conditions
For more terms and conditions, including Direct Debit Request Service Agreement, head over to Terms and Conditions.