Contract details for AGL internet services

Find details of your contract for your AGL internet connection and fees that may apply.

Critical Information Summary (CIS)

A Critical Information Summary document contains details of your plan including monthly charges and included data and nbn™ speed tiers. To access your Critical Information Summary, select your plan:

Key Facts Sheet

The Key Facts Sheet outlines nbn™ network speed options with AGL and other information. You can view our Key Facts Sheet here.


You may be charged additional fees on your bill when applicable. These include:

  • Payment processing fees
  • Late payment fees
  • Paper bill fee
  • Connection fees

Depending on the type of connection and the required set up, you may also be charged fees for your equipment or services related to your internet connection. We'll let you know during the sign-up process if these are applicable.

For more information on fees and charges, see our Customer Terms or check your bill.

More Terms and Conditions

For more terms and conditions, including Customer Terms and Direct Debit Terms and Conditions, head over to our Terms And Conditions page.

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