AGL has been a trusted energy partner to Australian businesses and public sector providers for 178 years. Now, in partnership with Procurement Australia, discover the many ways we’re able to help your organisation too.

Your dedicated Account Management Team

Our commitment to you goes far beyond just supplying energy. Your dedicated Procurement Australia Account Management Team is your direct point of contact for all matters and questions relating to your energy needs. Just email us at We’re here to help, in any way we can.

Proactive advice and solutions

Our biggest priority is to ensure you always enjoy the best of value, services and energy advice. If something happens in the wider energy market that could have a significant effect your organisation, we’ll review the potential impact and get in touch to let you know. We’ll also explore other options so you’re free to make your own decisions on what to do next.

Flexible billing options

Different organisations have different ways of doing things, including making payments. With AGL you can choose from a variety of payment options. You may also like to consider other popular services such as eBilling or Collective billing.

  • eBilling is available for all individually-billed AGL accounts and replaces the need for paper bills. To sign up for eBilling, simply email us and provide your account number.
  • Collective billing is a great idea if you have more than 10 sites in the one state. Once set up it means you’ll only receive one electronic invoice for all of your sites, which could be far more convenient to manage. Contact us to find out more.

Understanding your energy bill

We try to keep things simple. But we appreciate energy bills can still be a little hard to understand at times. To help, we’ve created a series of bill explainers. Just visit the link below for a simple, step-by-step explanation.

Smarter Energy Solutions

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Maximise energy efficiency. Minimise energy costs

Beyond supplying you with energy, AGL also offers a wide range of smart energy solutions. From more efficient lighting and solar solutions to better ways to monitor your energy usage, they’ll help you maximise efficiency and minimise costs. Could some of these solutions help your organisation too?

Renewable solar options

Each year more and more organisations discover the benefits of going solar. After all, every kWh your solar system generates is a kWh you don’t have to buy, directly reducing your operating costs. If this is something you’re interested in learning more about, AGL makes going solar hassle-free. We can also create a tailored AGL solar Smart Plan for you, including a $0 upfront option, that lets your organisation start saving immediately.

Contact your Business Development Manager to find out more

Specialist lighting efficiency services

Did you know efficient lighting design and management has the potential to reduce lighting energy costs by up to 80%? It’s why speaking with an AGL lighting specialist makes a lot of sense. They’ll provide an on-site assessment of your premises, advice on the most appropriate and efficient types of lighting to use, and even help you investigate and coordinate any relevant grant funding and/or rebates you could be eligible for.

Contact your Business Development Manager to find out more

Power Factor Correction

You may be surprised to know that it’s quite common for electrical equipment to draw more energy than it can actually use. If left unattended this can lead to something known as a poor ‘Power Factor’ – and a lot of wasted money. To prevent this from happening we can assist you with the implementation of market-leading Power Factor Correction strategies and the installation of relevant equipment. These can help to reduce your energy demand, extend the life of your equipment, comply with regulatory codes and potentially make more power available for site expansion without the need for new switchboards and cabling.

Contact your Business Development Manager to find out more

Process maps

New connections
state market fuel type
Victoria Large Electricity

Small Electricity
State market fuel type
Victoria Small Electricity
Meter fix
state market fuel type
Victoria Large Gas
Small Gas
state market fuel type
Victoria Large Gas
Small Electricity

Please note: This web page is a work in progress. Additional process maps will be added in coming weeks.

Like to find out more?

Simply get in touch with your AGL Business Development Manager, Customer Relationship Manager, or contact our dedicated Procurement Australia service centre.


Phone: 1300 793 477

ashley salter andre smith
Business Development Manager, Procurement Australia Customer Relationship Manager, Procurement Australia
Direct: (03) 8633 6772 Direct: (03) 9206 8923
Mobile: 0455 096 042 Mobile: 0409 696 430
Email: Email:

Should you ever wish to escalate your enquiry, you can do so by using our Dedicated Escalations inbox: