Compare the plans available to you.
Choose from energy, internet and mobile plans.
Get a great discount on the services you add.
Up to $150 off
That's $75 (GST incl.) for electricity and $75 (GST incl.) for gas when you sign up online. Offer available to new and moving customers in NSW with selected plans.4
$35 off nbn plans
That’s $35 off every month for 12 months on selected AGL nbn plans then $15 off after that, when you have AGL energy.2 Plus, eligible customers get 50% off modem packs.3
Up to $15 off AGL mobile plans
Starting from the super low price of $5 a month for 6 months when you have AGL energy.1
Getting connected with AGL
This process can take up to 3 months, depending on when your final bill cycle ends with your current provider and when your next scheduled meter read is. Once you’re ready to go, we’ll confirm your transfer by email. You’ll be able to access My Account and the AGL Energy app when your account number is generated, but usage details will only be shown after the transfer to AGL has been completed.
You also have a 10 business day cooling off period during which you’re able to cancel your switch to an AGL energy plan. This cooling off period runs from the date on which you receive your welcome pack containing the Product Disclosure Statement and General Terms.
Once you sign up, we'll begin processing your connection request. Depending on your connectivity type and previous installations, an nbn technician appointment may be required. We'll let you know and provide details of the appointment if needed.
If a technician appointment isn't required, hang tight. We'll arrange to get you connected remotely and dispatch your modem, if it's been ordered. We'll keep you posted on the progress and provide a connection date as soon as possible.
If you’re bringing your own modem, you need to ensure it’s compatible with the nbn network and follow any requirements or directions provided by us or nbn co. Check with your modem manufacturer if you’re unsure about compatibility.
With Standard, Fast or Superfast plans, you can buy a TP-Link VX230v modem or eero mesh wi-fi device outright from us for $149. The type of device you receive may depend on availability, plan type and your nbn connection type. Home Ultrafast customers who take up our Home Phone plan can also buy the TP-Link VX230v modem. This charge will appear on your first bill. You can also choose to pay monthly with a device payment plan over 12 months ($12.41 per month, total cost $148.92) or 24 months ($6.20 per month, total cost $148.80).
Home Ultrafast customers (without the Home Phone plan) can buy the eero Pro 6 device outright for $330. This charge will appear on your first bill. You can also choose to pay monthly with a device payment plan over 12 months ($27.50 per month, total cost $330) or 24 months ($13.75 per month, total cost $330).
If you cancel your nbn plan within the device payment plan period, you’ll need to pay out the remaining modem fee (the monthly modem fee for each remaining month) as a lump sum on your next bill. Read the Device Payment Plan terms for more details.
Connecting to AGL mobile is easy. Our SIM cards are sent out within 2 business days in standard mail. It can take between 5-10 business days for it to arrive depending on your location.
After receiving your SIM card, activate your service using the instructions that came with it. Activation of your new service can take as little as 1 hour, but as long as 1-2 business days.
When switching your energy to AGL, you don't need to tell your provider – we'll do it for you. When signing up for internet and mobile, wait until your internet is connected with AGL, then you'll need to cancel your plan directly with your previous provider.
Things to know:
Monthly $15 nbn plan discount: discount appears on your AGL Telecommunications bill. If you leave your AGL energy plan(s), the discount will no longer apply from the end of your billing period.
Set-up fees: nbn co connection fees may apply.
Unlimited data: Acceptable Use Policy applies.
nbn®, nbn co and other nbn® logos and brands are trade marks of nbn co limited and used under licence.
Calls, SMS and MMS to standard Australian numbers: your allowance can be used for standard landline, mobile and 13/1300/1800 numbers, voicemail retrievals/deposits and voicemail diversions. Acceptable Use Policy applies.
Data: your allowance and any Data Boosts are for use in Australia only. If you use more than your allowance, we’ll automatically give you a 1GB Data Boost for $10, up to 3GB in a billing period. Once you’ve reached that limit, you won’t be able to use additional data for the rest of the billing period. If you do wish to use additional data (charged at $0.01 per MB block), give us a call. However, you may be able to use additional data without calling us first (charged at $0.01 per MB block), for a limited time before we discontinue your data access. All unused data (including Data Boosts) expire at the end of each billing period. Data is counted in kilobytes and includes uploads and downloads. Cost to use 1MB of data allowance in Australia when you don’t also have AGL Energy (1MB = 1,024KB): Small plan ($0.00391/MB), Medium plan ($0.00171/MB), Large plan ($0.00088/MB).
1AGL 4G Mobile Promotion: For number transfers and new connections only. AGL energy customers who purchase an AGL 4G mobile plan will get $15 off the full price for the first 6 months then $5 off after that. Discount ends if you cancel your AGL energy. Offer end date 31 Jan 2024, unless varied by AGL. Excess data and other charges outside plan allowance will apply. BYO mobile handset. Acceptable Use Policy applies.
2AGL nbn plan 12 month offer: For new nbn connections only (including moving house). AGL energy customers who sign up for a Home Fast, Home Superfast or Home Ultrafast will get $35 off monthly plan fees for the first 12 months, then $15 off every month after that. Discount ends if you cancel your AGL energy. Offer ends 31/01/2024. Acceptable Use Policy applies. Read full terms.
350% off eero modem pack promotion: Customers are eligible for the 50% off eero modem pack promotion if they are on FTTP, FTTC and HFC connection types without signing up a home phone plan with us. 50% off discount applies when you purchase 2 or more modems. While stocks last. Offer ends 31/01/2024. Acceptable Use Policy applies. Read full terms.
4 Online sign-up credit: Get a $75 once-off credit (GST incl.) per fuel (electricity and gas) on your first bill when you switch your home energy to AGL from another supplier or move your home energy with AGL online. This credit amount reduces the price of supply of gas or electricity is not transferable. AGL may exclude accounts from receiving more than one upfront credit per fuel in any 12-month period. Offer available to residential customers in NSW where AGL operates, with selected plans.