Skip to main content

Moving house

Get up to $300 in bill credits when you move with AGL online

That's $150 for electricity and $150 for gas. Simply stay for 90 days.¹

For new and moving NSW and SA residential customers on selected plans.

Family moving house

Moving house made easy

Book your move online in minutes.

An icon featuring the number one
Choose an energy plan

Select an energy plan to suit your budget.

An icon featuring the number two
Add internet and mobile

Get a monthly discount on AGL nbn® and mobile plans when you bundle with energy.

An icon featuring the number three
Choose a connection date

We’ll confirm the details and share SMS updates with you along the way.

Move confidently with AGL

Power on, guaranteed

We’ll have your power up and running on your connection date.

We just need one business day's notice, safe and clear meter access and for site safety requirements to be met.

If there’s a delay, our Power On Guarantee will cover your expenses (up to $500 a day) until you’re connected.

 

Power On Guarantee

More ways to save when you move

What to do on moving day

couple moving house
main switch icon Disconnect plug icon

Turn off your main switch

At your new address, turn your main switch to the OFF position. Leaving it on may delay your electricity connection. Watch how to turn off your main switch

House icon House icon

Provide clear access to your meter

Things like security gates, a locked meter or hazards (like exposed wires or a dog) might stop us from connecting your energy.

Credit card icon Credit card icon

Remember to disconnect

If you’re already an AGL energy or internet customer, you can ask us to disconnect your old services when you book your move. If you’re with another provider, you’ll need to ask them to disconnect your energy or internet service at your old address. Learn more about disconnections

Proudly Australian.

Australian made electricity and gas.

Learn more about moving house

Important things to know

¹Online bill credit: Get a one-off $150 (GST incl.) credit for electricity and a $150 (GST incl.) credit for gas when you sign up to selected plans direct with AGL online. Offer for new and moving residential customers in NSW and SA only, where AGL operates, who remain an AGL electricity and gas customer at the same supply address for 90 days from the start of this energy plan. The credit amount reduces the price of supply of electricity or gas and is not transferable or refundable. AGL may exclude accounts from receiving more than one bill credit per fuel in any 12-month period. Not available in conjunction with any other AGL offer, unless otherwise stated. Offer may be varied by AGL.

nbn®, nbn co and other nbn logos and brands are trade marks of nbn co limited and used under licence.

²AGL nbn plan 3-month offer: For new and moving nbn connections only. Offer ends 11.59pm AEDT 1 December 2026, unless varied by AGL. Plans from $35/mth: $15 off a month for 3 months on Home Basic nbn 25 plan and then $70 a month with AGL energy thereafter. Actual speeds on FTTN/B/C technology type confirmed upon connection. Plans from $47/mth: $48 off a month for 3 months on Home Fast nbn 100, Home Fast Fibre nbn 500 or Fixed Wireless Fast nbn 250 and then $95 a month with AGL energy thereafter. Home Fast available on FTTN/B/C connection types. Home Fast Fibre available on FTTP or select HFC connections only, subject to hardware capability. Check at agl.com.au/nbn-plans. Discount applies when compared to the plan fees without AGL energy and ends if you cancel your AGL energy. T&Cs apply. Not available to returning customers who signed up to an AGL nbn service within the previous 12 months. For more information, please refer to our Key Facts Sheet. AGL telecommunications products and services are provided by Aussie Broadband Telco Services.

³AGL mobile plan 3-month offer: For number transfers and new connections only. Offer ends 11.59pm AEDT 1 December 2026, unless varied by AGL. Small plan: $15 off a month for 3 months on Small 40GB plan. Discount applies when compared to the plan fees without AGL energy and ends if you cancel your AGL energy. Not available to returning customers who signed up to an AGL mobile service within the previous 12 months. Max speeds up to 150Mbps. T&Cs apply. AGL telecommunications products and services are provided by Aussie Broadband Telco Services.