Skip to main content

Moving house

$100 bill credit when you move your electricity with AGL online

Simply stay for 90 days.¹

Credit offer for new and moving NSW, QLD, SA and VIC residential customers with selected plans.

Book your move
Family moving house

Moving house made easy

Book your move online in minutes.

An icon featuring the number one
Choose an energy plan

Select an energy plan to suit your budget.

An icon featuring the number two
Add internet and mobile

Get a monthly discount on AGL nbn and mobile plans when you bundle with energy.

An icon featuring the number three
Choose a connection date

We’ll confirm the details and share SMS updates with you along the way.

Start your move

Move confidently with AGL

Power on, guaranteed

We’ll have your power up and running on your connection date.

We just need one business day's notice, safe and clear meter access and for site safety requirements to be met.

If there’s a delay, our Power On Guarantee will cover your expenses (up to $500 a day) until you’re connected.

 

Power On Guarantee

Up to $400 bonus value in your first year

$100 electricity credit when you move

Move electricity with us online and stay for 90 days for an electricity bill credit. Available on selected plans. T&Cs apply.¹

Save $10 a month on AGL mobile

Save $15 a month on AGL internet

When you have AGL energy, you’ll save $15 every month on all AGL nbn plans. That’s $180 in savings over 12 months.

Save $10 a month on AGL mobile

Save $10 a month on AGL mobile

When you have AGL energy, you’ll save $10 every month on all AGL mobile SIM plans. That’s $120 in savings over 12 months.

What to do on moving day

couple moving house
main switch icon Disconnect plug icon

Check the main switch

If the electricity is not already connected at your new address, make sure your main switch is in the OFF position. If the switch is on, it may prevent your electricity from being re-connected.

House icon House icon

Provide clear access to your meter

Things like security gates, a locked meter or hazards (like exposed wires or a dog) might stop us from connecting your energy.

Credit card icon Credit card icon

Remember to disconnect

If you’re already an AGL energy or internet customer, you can ask us to disconnect your old services when you book your move. If you’re with another provider, you’ll need to ask them to disconnect your energy or internet service at your old address. Learn more about disconnections

asasa

Book your move today and let us take care of the details

Book your move

Join us from an embedded network

Embedded networks usually supply electricity in places like apartment blocks, retirement villages and residential parks.

 

You’re not locked in to your embedded network’s energy plan. Find out if you can get your energy plan from AGL instead.

How to join
A couple unpacking boxes in their new home

The ultimate checklist for moving house

Everything you need to remember when planning your big move.

Moving house checklist

Proudly Australian.

Australian made electricity and gas.

Learn more about moving house

Track your move icon Customer charter icon

Track your move in the AGL app

You can also monitor your energy use, pay bills and more.

Explore the app
Email with at symbol icon Email with at symbol icon

Contact us

Message or call us today.

Contact us

Important things to know

nbn®, nbn co and other nbn logos and brands are trade marks of nbn co limited and used under licence.

¹Online bill credit: Get a one-off $100 (GST incl.) credit for electricity when you sign up to selected plans direct with AGL online. Offer for new and moving residential customers in NSW, QLD, SA and VIC only, where AGL operates, who remain an AGL electricity customer at the same supply address for 90 days from the start of this energy plan. The credit amount reduces the price of supply of electricity and is not transferable or refundable. AGL may exclude accounts from receiving more than one upfront credit per fuel in any 12-month period. Not available in conjunction with any other AGL offer, unless otherwise stated. Offer may be varied by AGL.