Things to know
Optus Mobile Network: Our AGL mobile SIM plans are available on the Optus Mobile Network. When you bring your own device, make sure it’s not locked to another network and is compatible with the Optus Mobile Network. Please note the Optus 3G Network has been shut down. With 4G devices and a compatible plan, you can access some or all of the 4G Plus network. The Optus 4G Plus Network uses multiple frequencies (LTE 700 /1800 / 2100 / 2300 / 2600 MHz) to provide coverage. It’s available in all capital cities and hundreds of metro, regional and holiday towns with a compatible device and plan. The Optus 5G Network is available in selected areas, excluding NT. You’ll need a 5G compatible device. Coverage and speed will vary depending on your device and location and subject to 5G speed caps. When not in an Optus 5G Network coverage area, compatible devices will switch to the Optus 4G Plus Network where available. Check coverage based on your address.
Calls, SMS and MMS to standard Australian numbers: Your allowance can be used for standard landline, mobile and 13/1300/1800 numbers, voicemail retrievals/deposits and voicemail diversions. Acceptable Use Policy applies.
¹AGL Velocity mobile offer: Offer ends once withdrawn by AGL & Velocity. Offer for new number and number transfer only. Available for online sign-ups via offer page only. Eligible Velocity Members can get 6,000 Points on Small Velocity SIM Plan (1,000 Points a month), 12,000 Points on Medium Velocity SIM Plan (2,000 Points a month), or 18,000 Points on Large Velocity SIM Plan (3,000 Points a month), when they stay on their chosen plan for 6 months. Small Velocity SIM plan will be $20/mth for 50GB for 6 months, then $35/mth thereafter. Medium Velocity SIM Plan will be $40/mth for 100GB for 6 months, then $50/mth thereafter. Large Velocity SIM Plan will be $50/mth for 150GB, then $65/mth thereafter. You are eligible for the allocation of Points from the date your mobile service is connected to AGL. Velocity Points will be provided every month for 6 months 10 days after you pay each monthly bill. Customers will forgo accruing any future Velocity Points eligible to them if they switch to another plan (under the AGL Velocity Mobile Offer or otherwise) or leave AGL Mobile before 6 months. Not available in conjunction with any other AGL Mobile plan offer, unless otherwise stated. Offer may be varied by AGL & Velocity at any time. Acceptable Use Policy applies. See full terms & conditions. View Velocity’s membership terms and conditions.
²Charges outside plan fees will apply. Additional data boost and data boost: If you use more than your allowance, we’ll automatically give you a 1GB Data Boost for $10, up to 3GB in a billing period. Once you’ve reached that limit, you won’t be able to use additional data for the rest of the billing period. You may be charged for any additional data used ($0.01 per MB), for a limited time before we discontinue your data access. If you’d like to continue to use additional data, call 131 245.
Calls to standard international numbers: selected plans include an allowance that can be used for standard landline and mobile numbers in overseas destinations. Once you've used all your allowance, pay as you go rates apply. For pay as you go rates, view our Home phone international call rates and Mobile international call rates.