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nbn® modems and devices

Modems available with our nbn plans

A good modem can help you get better speed and reliability from your internet. Whether it’s ultra-fast speeds or reliable coverage, our range of modems and devices has you covered.

Modems available when you sign up to a new plan.

Person working on laptop wearing a headset

How to get an AGL modem

Select an nbn plan
Add a modem
Submit your order

Get fast Wi-Fi coverage where you need it

eero devices use the latest mesh Wi-Fi technology to provide fast, secure Wi-Fi throughout your home. Use multiple devices to improve coverage where you need it the most. Learn more on the eero website.

Payment plans: If you cancel your 12- or 24-month payment plan early you'll need to pay the remaining device cost in full, for the remaining months of your plan. This is based on the full price, split into 12 or 24 monthly payments. Minimum cost if you cancel your plan or device payment plan within one month is $216 (1 eero 7 device) or $288 (1 eero Pro 7 device), plus one month nbn plan fees and $15 standard shipping. 

Compare our modems

Features eero 7 eero Pro 7 Netcomm NF20MESH
Coverage Up to 190m² per device Up to 190m² Up to 200m²
Devices 120+ 200+ 60+
Speed Up to 2.5 gbps Up to 5 Gbps Up to 2.37 Gbps
Price $216 $288 $216

Frequently asked questions

The type of equipment you need depends on your plan and nbn connection type.

Properties with FTTN (Fibre to the Node) and FTTB (Fibre to the Building)

These connections need a modem-router, like the Netcomm NF20MESH modem. 

Properties with FTTC (Fibre to the Curb), FTTP (Fibre to the Premises), HFC (Hybrid Fibre Coaxial) and Fixed Wireless

We recommend using a Wi-Fi router, like an eero device. These properties have an nbn connection box that handles the modem function.

Whether you’re buying a router or using one you already have, make sure it can handle the speed of your plan.

Properties with a home phone service

If you add a home phone service to your plan you can purchase the Netcomm NF20MESH modem when you sign up online.

If you want to bring your own compatible modem or need a Grandstream HT812 VoIP phone adaptor, contact us.  

Learn more about connection types

No, AGL-supplied modems are only available for purchase when you sign up to an AGL nbn plan. They can't be purchased separately.

It’s fast and easy. Just get the eero app, create an eero account, then connect your eero.

You’ll need:

  • a mobile device with a data connection, iOS version 15.0 (or later) or Android OS version 9.0 (or later)

  • the eero iOS or Android app.

Learn more on the eero website about Getting started with eero.

You can bring your own modem (BYO) if your modem is: 

  • compatible with the nbn network and your nbn connection type
  • not locked to another internet provider 
  • capable of supporting the connection speeds for the plan you choose (otherwise you may experience slower speeds). 

If you’re adding a Home Phone plan, contact us if you want to bring your own VoIP compatible modem or need a Grandstream HT812 VoIP phone adaptor. 

If you need help connecting your BYO modem, view the setup instructions.

Modem help and support

Important things to know

nbn®nbn co and other nbn logos and brands are trade marks of nbn co limited and used under licence.