Residential Gas and Electricity Enquiries
To get in touch, contact us 24/7 on
Calling from overseas? You can call us on +613 8633 6000.
Pay Your Bill
You can pay your bill online or by phone using either Visa or MasterCard.
Only call if there is risk to life and property. Otherwise, refer to our Faults, Emergency and Outages section for the relevant gas and electricity fault numbers in your state.
Hot Water Emergencies
Otherwise, for appliance service, contact AGL Smarter Living (Monday to Friday, 8am-6pm AEST) on
For all solar product enquiries call us between 8:30am - 6pm AEST Mon - Fri or visit the AGL solar solutions website.
Hearing impaired customers (TTY) 133 677 and quote 1300 664 358
Interpreter Services 1300 307 245
Visit the Community
Search for answers or ask a question at the AGL Community: Connect, contribute and collaborate on all things energy.