We're investing to help customers who can't purchase energy assets such as solar and batteries, to share in the benefit of these assets.
We’ll roll out new initiatives to help both us and our customers to get more out of their energy. It’s a win-win: you’ll get access to great benefits and we can work together to build a more reliable and sustainable energy future.
We're finding innovative ways to extend the benefits of the energy transition to members of the community who need it most.
One way we're doing this is through a Virtual Power Plant (VPP). A VPP is a network of solar and battery systems that work together to stabilize the energy grid during peak times.
See how AGL is helping Australians benefit from the energy transition.
We want to ensure that all customers are at the centre of the energy transition. Customers participating in this program will receive discounted electricity rates. We’ll coordinate solar and battery usage, which can be used to help stabilise the electricity grid in times of peak demand.
The VPP's innovative model means we can extend the benefits of the energy transition, for the people who need it the most.
This SA-VPP follows on from our existing package of community support to help address cost of living pressures. We're being clear in our commitment to making sure all communities can be part of the transition.
You'll see more innovative approaches from us to support people facing barriers joining the energy transition.
There will be no impact. Energy Locals remain as the customers energy retailer. AGL will look to transition customers to AGL energy retail services over time.
There will be no changes for customers. Energy Locals remain as the customers energy retailer. AGL will look to transition customers to AGL energy retail services over time.
Energy locals will remain as the customers energy retailer. AGL will look to transition customers to AGL energy retail services over time.
If you are an SA-VPP customer and have a question about your electricity supply or your electricity bill, contact Energy Locals on 08 7078 8082.
If you're an SA-VPP customer and have a question about battery or solar at your home, contact the Tesla customer support team on PowerwallSupportNA@tesla.com or 1800 646 952.
Please contact Tesla if you have received an offer letter using the contact points described in this letter or on 08 7100 1294.
Learn about AGL Community Power solutions that allow you to benefit from connected energy assets without needing to own your property or purchasing the assets yourself.
Register your interest on the form below.
