You're making a great choice.

With AGL you get tools, services and advice to help you use energy smarter and save money. There’s AGL My Account our free tool to help manage your accounts, view and monitor your energy usage and bill details .

To get started, here's what you should have on hand:

  • A form of a personal identification, like your driver's license, Medicare card, or passport;

  • A valid email address;

  • Your flybuys number – if you want to take advantage of linking your flybuys to AGL;

  • The energy plan you prefer.

Remember, we have a wide range of gas and electricity plans for your home – and a variety of payment options. Choose the plan that’s right for you and start enjoying life with AGL today. And remember, if your circumstances change or you move home, we’ll be there to make things easy for you.

Why Choose AGL summary
Why Choose AGL?
Choosing AGL as your energy retailer is a decision that can reward you every day of the year. Find out why.
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MY AGL IQ        
Track and manage how you're using energy in your home with My AGL IQ.
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Water Management 2
Water Portal
AGL has installed water bores that monitor water resources.
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Top FAQs

How do online scams, like phishing or hoax activities, operate?

By limydoo    28/Apr/2016/5:57AM  

There are scam emails currently circulating that pretend to be from reputable energy companies, which claim you owe money for an outstanding gas or electricity bill and ask you to click on a link to view your account or to make a payment.

They often involve you being illegally contacted by an indivi ...

Read full article in the Community

How can I read my digital meter?

By JeremyH06 Jul 2016 5:03AM

All meters have a display or information button (clear or grey in colour) which lets you scroll through its different registers. What you'll see will all depend on the type of meter you have.

If you live in New South Wales, Queensland or South Australia, you'll have one of the meters pictured below ...

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How are monthly bills determined?

By JeremyH    28/Apr/2016/6:51AM

If you have a smart electricity meter that’s remotely-read every day, we can use real usage data to work out your monthly bill.

However, if your meter is read every two to three months and we don’t have actual data to use each month, we use a process to estimate your energy usage that looks at your ...

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Why do I get estimated bills?

By JeremyH    28/Apr/2016/6:14AM  

Estimated bills are based on our estimate of your energy usage (rather than an actual read of your meter). There are a number of reasons why this may happen.

For example, we might estimate your usage if your Distributor (who provide your usage information to us, your Retailer) has trouble accessing ...

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Does AGL have a mobile app?

By MattyDubs    27/Apr/2015/5:44AM

We’ve released a free smartphone app to give you greater visibility and control over your energy usage. The AGL Energy app has been launched with Apple iOS compatibility, with planned compatibility for Android devices in the near future.

The new AGL Energy iPhone App lets you stay in control, i...

Read full article in the Community