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Standard Contract Information

If you are a residential or small business customer who is on a regulated retail gas price in the Jemena distribution area in NSW, your gas supply will continue.

If you are an AGL customer but did not accept a Market Contract Energy Plan, including where you are consuming energy without contacting us to set up an account, then you are on a Standard Retail Contract. This Energy Plan is governed by the applicable energy regulations. From 1 December 2017, the terms and conditions of your Standard Retail Contract will change, in preparation for the Power of Choice metering reforms. You can view a copy of what your Standard Retail Contract will look like after 1 December 2017 below.

Prices, Terms & Conditions

You can view the prices, terms and conditions applicable to the Standard Retail Contract for your state below

New South Wales

 Information for ex APG customers who were migrated to AGL in April 2014 is available here

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