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Standard retail contracts

Our most basic contract with standard terms and conditions set by regulation.

What are the prices, terms and conditions for NSW customers?

If you’re an AGL customer but didn’t accept a market contract energy plan or are using energy without contacting us to set up an account, then you are on a standard retail contract. The standard retail contract is a plan that is governed by the applicable energy regulations.

If you sign up to an electricity standard retail contract, your prices and any solar feed-in tariff will change on 1 July 2026. Any solar feed-in tariff and your tariff type may also change.

Please keep in mind that prices for standard retail contracts will change on 1 July 2026. Solar feed-in tariff and tariff types (e.g. single rate or time of use) for some customers may also change. If this happens, we’ll let you know.

If you sign up to a gas standard retail contract, these prices will change on 31 July 2026. 

Please keep in mind that prices for gas standard retail contracts will change on 31 July 2026. If you sign up, we’ll let you know the new prices that will apply from that date.

Select the applicable booklet below for more information.

The rates and fees applicable on our standard retail contract for NSW are as follows:


Former APG and amaysim standard retail contract customers are subject to AGL’s standard retail contract fees and rates as listed above.

Former Click Energy standard retail customers are subject to AGL’s standard retail contract fees and rates as listed above.

The rates applicable on our standard retail contract for ACT are as follows:


For Ampol Energy standard retail contract customers who transferred to AGL from 27 October 2025,
the rates are as follows: