Standard retail contracts

Our most basic contract with standard terms and conditions set by regulation.

What are the prices, terms and conditions for NSW customers?

If you’re an AGL customer but didn’t accept a market contract energy plan or are using energy without contacting us to set up an account, then you are on a standard retail contract. The standard retail contract is a plan that is governed by the applicable energy regulations.

The DMO will change on 1 July 2021.  Other electricity prices and/or tariff types for variable rate plans will change on 1 August 2021.  Gas prices will also change on 1 August 2021.  If you sign up, we’ll let you know the new rates before then. Fixed rate plans won’t be impacted.

Select the applicable booklet below for more information.

The rates and fees applicable on our standard retail contract for NSW are as follows:

Note: for ex-APG customers that were on a standard retail contract and migrated to AGL in April 2014, the standard contract fees are as follows:

Note: for ex-amyasim customers that were on a standard retail contract and migrated to AGL in November 2020, the standard contract fees are as follows:

Note: for ex-Click Energy customers that were on a standard retail contract and migrated to AGL in April 2021, the standard contract rates and fees are as follows:

Former APG standard retail contract customers are subject to AGL’s NSW standard retail contract rates, as listed above.