Standard retail contracts
Our most basic contract with standard terms and conditions set by regulation.
What are the prices, terms and conditions for NSW customers?
If you’re an AGL customer but didn’t accept a market contract energy plan or are using energy without contacting us to set up an account, then you are on a standard retail contract. The standard retail contract is a plan that is governed by the applicable energy regulations.
Select the applicable booklet below for more information.
The rates and fees applicable on our standard retail contract for NSW are as follows:
- NSW Electricity Standard Retail Contract Rates
- NSW Gas Standard Retail Contract Rates
- NSW Standard Retail Contract Fee Schedule
Note: for ex-amaysim customers that were on a standard retail contract and migrated to AGL in November 2020, the standard contract fees are as follows:
Former APG & amaysim standard retail contract customers are subject to AGL’s NSW standard retail contract rates, as listed above.