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Reply whenever it’s convenient, just like texting a friend.
 

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Chat

Chat with us online. Contact hours will depend on your query. Check details in Help and support.

 

Call

Prefer to talk? Contact hours will depend on your query. Check details in Help and support. For life support or emergencies, call anytime on the phone number below.
 

Call 131 245
Interpreter Services

Talk to someone in your language. Our interpreter service is always open.
 

Call 1300 307 245

Powerclub customers:

We understand the news that your energy retailer has been suspended might come as a surprise. The team at AGL, as one of the Retailers of Last Resort (RoLR) wanted to assure you that your energy supply will not be affected because of this situation. Find out more about RoLRs and what happens when your energy supplier goes out of business.

Our energy sites

Learn about our electricity and gas sites, how we work together with local communities and how to make an enquiry or complaint.

Find an energy site

Learn about how we engage the community

Neighbourhood: your AGL Online Community

Join discussions and share ideas about the latest innovations, trends and technology for the Australian home.

Visit the Neighbourhood

More ways to get support

Hearing and impaired customers (TTY)

Quote 1300 664 358

Call 133 677
Calling from overseas
Call +613 8633 6000
Mail

Locked Bag 14120 MCMC
Melbourne
VIC 8001