Report a scam

Use this form to tell us about suspicious calls, SMS, emails or other messages. For other queries call us on 131 245.

Have you shared sensitive information?

If you think you’ve shared sensitive information in response to a scam, take these steps right away.

Reset your password via My Account or the AGL App
If you have used this password for other online accounts reset it there as well.

You can also report scams to the Australian Government’s ScamWatch.

Get free support for scams, identity theft and cybercrime from non-profit organisation IDCARE.

If you’d like to speak to us about a scam, you can call or contact us.