We’re aware of an AGL branded scam email that is currently circulating, with the heading “Your refund is available online”. Don’t click or select any links – they go to a fake website impersonating AGL.
How you can tell this is a scam
Here are some examples of scam SMS messages claiming to be from AGL. Don’t follow these links - they go to fake websites impersonating AGL.
How you can tell these SMS messages are scams
April 2023 - Your AGL account is abnormal and needs to be reactivated.
March 2023 - AGL reminder: You have not paid another energy bill, please visit... to view the specific situation.
March 2023 - AGL: Overdue final warning: You need to pay your energy bills, for details visit...Otherwise, we will take certain measures.
February 2023 - AGL Your fee is overdue, To avoid penalty, please visit…”
February 2023 - AGL: to avoid disconnect of your service, go to…”
November 2022 - “AGL: Your electricity bill is in arrears, Can be found at…”
