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Residential Enquiries

Gas and electricity
131 245
Available 24/7



Calling from overseas
+613 8633 6000



Paying your bill
Pay online
1300 657 386



Emergency services
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Faults, emergencies, outages



Boiler Services
1300 732 245
Mon - Fri
8am - 4pm AEST
Excluding public holidays



AGL Rewards
1300 397 079
aglrewards.com.au

Business Enquiries

Small and Medium business customer service 
133 835
Available 24/7
or request a call back.



Large business customer service
1300 793 477
Mon - Fri
8.30am - 5.30pm AEST

Interpreter and hearing impaired services

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Hearing impaired customers (TTY)

133 677 and quote 1300 664 358



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Interpreter Services

1300 307 245


Head office
AGL Energy Limited
Level 24/200 George Street
Sydney NSW 2000
131 245



Postal address
AGL Energy Limited
Locked Bag 3031
Australia Square NSW 1215



Customer Correspondence
Locked Bag 14120 MCMC
Melbourne VIC 8001

Complaints, Compliments or Suggestions

Complaints


You're important to us. If we don't meet your expectations, we want to change that.
View our complaints page and get in touch.

 

Compliments or suggestions


Please complete our Feedback Form 

 

Community

Search for answers or ask a question at the AGL Community: connect, contribute and collaborate on all things energy.

We may already have the answers you are looking for, in our FAQs or in our Discussion Topics. Start searching using keywords to find what you’re looking for.

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Please fill out our 'Do Not Contact' form.


Small and Medium Business call back form

Please fill out the form below and one of our Small Business specialists will call you back within 3 working days.

Small business - request a call back

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