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Mail us
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Residential Enquiries

Gas and electricity
131 245
Available 24/7

Calling from overseas
+613 8633 6000

Paying your bill
Pay online
1300 657 386

Emergency services
Faults, emergencies, outages

Boiler Services
1300 732 245
Mon - Fri
8am - 4pm AEST
Excluding public holidays

AGL Rewards
1300 397 079

Business Enquiries

Small and Medium business customer service 
133 835
Available 24/7
or request a call back.

Large business customer service
1300 793 477
Mon - Fri
8.30am - 5.30pm AEST

Interpreter and hearing impaired services

Hearing impaired customers (TTY)

133 677 and quote 1300 664 358

Interpreter Services

1300 307 245

Head office
AGL Energy Limited
Level 24/200 George Street
Sydney NSW 2000
131 245

Postal address
AGL Energy Limited
Locked Bag 3013
Australia Square NSW 1215

Customer Correspondence
Locked Bag 14120 MCMC
Melbourne VIC 8001

Complaints, Compliments or Suggestions


You're important to us. If we don't meet your expectations, we want to change that.
View our complaints page and get in touch.


Compliments or suggestions

Please complete our Feedback Form 



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Small and Medium Business call back form

Please fill out the form below and one of our Small Business specialists will call you back within 3 working days.

Small business - request a call back

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