Welcome to the AGL community

By having your home or business in the same area as our generation facilities, you're part of the community that lets us power Australian homes.

Sign up below to get access to the special NSW AGL Community energy plan and get up to $150 in sign-up credits when you sign up your gas and electricity.^ That’s $75 for electricity and $75 for gas.

Plus, given it’s the season for giving, everyone who switched to the AGL Community energy plan in eligible states since 15 October 2019 will also be entitled to the once off sign-up credits. This will be automatically applied on your next bill after 15 January 2020.

Which plan are you looking for?

The reference price comparison shown below is indicative only. Prices may differ based on your distribution area, tariff type and usage. To see pricing and a reference price comparison for your area and other tariff types, please go to the sign-up page and enter your address.

You'll be able to choose electricity and gas on the next page.

Why AGL?

  • AGL Rewards

    Access to a range of great offers on popular retailers and everyday essentials with AGL Rewards.

  • Proudly Australian

    For over 180 years, we’ve been trusted to power millions of homes and businesses.

  • Renewables

    We’re the biggest ASX-listed investor in renewable energy and operate Australia’s largest generation portfolio.

FAQs

Who can sign up to this offer?

Eligible residents and small businesses that live or operate neighbouring our generation assets in VIC, NSW, SA. This offer is only available for eligible customers in the following postcodes and LGAs: 2322, 2560, 2563, 2568, 2570, 2571, 2825, 2880, 2880, 3062, 3276, 3283, 3286, 3287, 3289, 3293, 3379, 3697, 3698, 3699, 3701, 3712, 3713, 3714, 3730, 3816, 3818, 3820-3825, 3831-3833, 3835, 3840, 3842, 3844, 3850-3852, 3854, 3856-3860, 3862, 3864, 3865, 3869-3871, 3873-3875, 3878, 3880, 3882, 3885-3893, 3895, 3896, 3898, 3900, 3902-3904, 3909, 3953-3954, 3956-3960, 3962, 3964-3967, 3971, 4408, 4410, 5013, 5014, 5015, 5016, 5017, 5018, 5019, 5096, 5241, 5250, 5251, 5252, 5253, 5254, 5416, 5417, 5418, 5419, 5454, 5491, 5571, 5573, 5575, 5578, 5582, 5583, Muswellbrook LGA, Singleton LGA, Upper Hunter Shire LGA, Dubbo Regional LGA.

How long is this offer available?

The offer is currently available but it will be reviewed on a regular basis with consideration to AGL’s generally available market offers.

Is this offer only available to new customers or can existing customers receive it?

This offer is available to selected new and existing residential and small business customers that meet other eligibility criteria.

What if I have multiple properties in an eligible area?

You're able to have multiple properties on this plan as long as they're within the eligible postcodes. 

What does variable rate mean?

This means that the rates, fees and charges may be subject to change. In the event this happens, we'll always provide you with prior written notice.

What is an energy plan period?

This it the length of time that you'll remain on the same plan. Before the plan ends, we may write to you to notify you of your new energy plan. If we don't write to you, you'll remain on the same plan for a further plan period.

Need help? Call us on 1300 667 506.


This AGL Community energy plan is available to eligible NSW residential customers who reside in certain areas surrounding AGL’s generation sites. This energy plan lasts for 24 months and is available as part of an ongoing Market Contract. Before the end of the 24 month Energy Plan Period, we may contact you to advise you of your new Energy Plan. If we don’t contact you, your energy plan will continue to apply for a further Energy Plan Period. You can view AGL’s Market Contract General terms here.

The rates under this Energy Plan are variable and can change with written notice to you. These rates will differ from AGL’s published variable rates, and other rates AGL may offer from time to time (including under the same plan).

Eligibility for this product is determined by postcode. The offer is available for a limited time to the following postcodes and LGA’s: 2322, 2560, 2563, 2568, 2570, 2571, 2825, 2880, 2880, Muswellbrook LGA, Singleton LGA, Upper Hunter Shire LGA, Dubbo Regional LGA.

For further information about the terms and conditions applicable to this energy offer, please contact AGL on 131 245 or visit agl.com.au.

Basic Plan Information Documents are available upon request.

^Credits include: $75 for electricity and $75 for gas for residential and small business customers in NSW. The credit amounts are GST inclusive and reduce the price of supply of gas or electricity. Credits will appear on your first bill and are non-transferrable. AGL may exclude accounts from receiving more than one upfront credit in any 12-month period.

Everyone who switched to the AGL Community energy plan in eligible states since 15 October 2019, will also be entitled to the once off sign-up credits. This will be automatically applied on their next bill after 15 January 2020.