To be eligible for any AGL Velocity offer, you must be a member of the Velocity Frequent Flyer program. Not a Velocity member? Join Velocity.
To receive Velocity Points, you must remain on the offer until they are allocated.
For full offer eligibility and terms, including when Velocity Points will be allocated, please visit:
Sign-up Velocity Points may take up to 45 days from connection to appear in your Velocity account. Anniversary bonus Velocity Points will appear up to 15 days after your 12-month plan period is complete.
Your Velocity Points will be allocated monthly (for 6 months from the date your nbn service is connected by AGL, or 6 months from the date your mobile plan is activated) and will appear in your Velocity account approximately 10 business days after you’ve paid your monthly bill in full.
Initial Velocity Points for battery or solar battery bundle purchases may take up to 45 days from the date AGL installs your battery or solar battery bundle to appear in your Velocity account.
Anniversary bonus Velocity Points for staying connected to the AGL VPP may take up to 15 days after each 12-month anniversary of the installation date of your battery or solar battery bundle to appear in your Velocity account.
Velocity Points for EV home charger purchases may take up to 45 days from the date AGL receives full payment for your charger to appear in your Velocity account.
If you're eligible and Velocity Points don’t appear in your account, contact us.
If you’re experiencing issues with your AGL plan or connection, electrification product, or missing Velocity Points, contact us.
For all other Velocity membership queries, visit Velocity member support.
Choose an offer, enter your Velocity membership details and stay connected to earn Points.
¹AGL Velocity Energy Offer: Offer for eligible residential customers in NSW, QLD, SA and VIC, where AGL operates, who are Velocity members. New and moving customers get 10,000 Velocity Points for electricity and 5,000 Velocity Points for gas when they sign up for this offer direct with AGL. They'll get a bonus 2,500 Velocity Points per fuel (electricity and gas) when they stay on this plan for 12 months. Existing customers get 3,000 Velocity Points per fuel when they switch to this offer. Limit of one offer per account per fuel, for up to two supply addresses. Only available with AGL Smart Saver. Customers must remain on this plan until Velocity Points are allocated. Sign-up Velocity Points may take up to 45 days from the date AGL commences supplying energy to the supply address and anniversary bonus Velocity Points may take up to 15 days after the 12-month plan period to appear in your Velocity account. Not available in conjunction with any other AGL offer, unless otherwise stated. See full terms and conditions. View Velocity’s membership terms and conditions.
²AGL Internet – Velocity Points Offer: Offer ends once withdrawn by AGL or Velocity. Offer for eligible new AGL customers, and movers only. Available for online sign-ups via offer page only. Eligible Velocity Members can get 18,000 Velocity Points on Home Ultrafast (3,000 Velocity Points a month), 12,000 Velocity Points on Home Superfast (2,000 Velocity Points a month), or 6,000 Velocity Points on either Home Fast or Home Fast X (1,000 Velocity Points a month), when they stay on their chosen plan for 6 months. Plus, they get $25 off monthly plan fees for 6 months. After 6 months, the monthly plan fees will revert back to $104/mth for Home Fast, $114/mth for Home Superfast and $124/mth for Home Ultrafast. You are eligible for the allocation of Velocity Points from the date your internet is connected to AGL. Velocity Points will be provided every month for up to 6 months that you remain on the AGL Internet – Velocity Points Offer and may take up to 10 business days after you pay each monthly bill. Customers will forgo accruing any future Velocity Points eligible to them if they switch to another plan (under the AGL Internet – Velocity Points Offer or otherwise) or leave AGL Internet before 6 months. Not available in conjunction with any other AGL Internet plan offer, unless otherwise stated. Offer may be varied by AGL or Velocity at any time. Acceptable Use Policy applies. See full terms & conditions. View Velocity’s membership terms and conditions.
³AGL Mobile – Velocity Points Offer: Offer ends once withdrawn by AGL or Velocity. Offer for eligible new connections and number transfers only. Available for online sign-ups via offer page only. Eligible Velocity Members can get 6,000 Velocity Points on Small SIM Plan (1,000 Velocity Points a month), 12,000 Velocity Points on Medium SIM Plan (2,000 Velocity Points a month), or 18,000 Velocity Points on Large SIM Plan (3,000 Velocity Points a month), when they stay on their chosen plan for 6 months. Small SIM Plan will be $20/mth for 50GB for 6 months, then $35/mth thereafter. Medium SIM Plan will be $40/mth for 100GB for 6 months, then $50/mth thereafter. Large SIM Plan will be $50/mth for 150GB, then $65/mth thereafter. You are eligible for the allocation of Velocity Points from the date your mobile service is connected to AGL. Velocity Points will be provided every month for up to 6 months that you remain on the AGL Mobile – Velocity Points Offer and may take up to 10 business days after you pay each monthly bill. Customers will forgo accruing any future Velocity Points eligible to them if they switch to another plan (under the AGL Mobile – Velocity Points Offer or otherwise) or leave AGL Mobile before 6 months. Not available in conjunction with any other AGL Mobile plan offer, unless otherwise stated. Offer may be varied by AGL or Velocity at any time. Acceptable Use Policy applies. See full terms & conditions. View Velocity’s membership terms and conditions.
⁴AGL Velocity Electrification Offer: Offer for eligible residential customers located within applicable states/territories, who are Velocity Frequent Flyer Members. Batteries and solar battery bundles available in VIC/NSW/QLD/SA in areas where AGL operates; EV home chargers available in VIC/NSW/QLD/SA/WA/NT. Earn 75,000 Velocity Points when purchasing an eligible solar battery bundle and joining AGL's VPP or 50,000 Velocity Points when purchasing an eligible battery and joining AGL's VPP. Plus 15,000 Velocity Points each year you stay connected to AGL's VPP, for up to 5 years. Earn 10,000 Velocity Points when purchasing an eligible EV home charger. Limit of one solar battery bundle or battery per supply address. This offer is subject to product availability and the offer may be changed or withdrawn at any time. Offer cannot be used in combination with any discount offered by AGL on the purchase of eligible products. For battery and solar battery bundle, you must be on an AGL electricity plan (or sign up with AGL) and connect to AGL’s VPP. For full details of VPP eligibility requirements, view VPP Terms and Conditions (PDF). See full AGL Electrification Velocity Terms and Conditions (PDF).
nbn®, nbn co and other nbn logos and brands are trade marks of nbn co limited and used under licence.
†EV giveaway: Open 12:00am AEDT 26/03/2026 to 11:59pm AEST 10/06/2026 to customers 18+ who sign up to a new AGL electricity, gas, internet or mobile service, or who AGL invites to enter. Prize per state: BYD Atto 3, drive-away value from $47,224.10 (GST incl.). Draws: 12:00pm AEST 09/07/2026 at Plexus, Level 9, 628 Bourke Street, Melbourne VIC 3000. Winners notified by phone and email, and published on agl.com.au by 16/07/2026. Multiple entries permitted. Account must be active at draw date. View full T&Cs. Promoter: AGL Energy Limited. Permit Nos.: NSW TP/04927. SA T26/239.