AGL has three simple strategic priorities: growth, transformation and social licence.
We think about growth as meeting customer needs along three horizons:
- Optimising our existing portfolio for performance and value.
- Evolving and expanding our core energy market offerings.
- Creating new opportunities with connected customers.
Building on AGL’s 180-year heritage, we must keep repositioning ourselves for the modern world. This means that our digital transformation will continue, and we’ll adopt and embed best-in-class technology and data analysis wherever we can.
Social licence is about meeting and exceeding community expectations. Our ongoing investment in energy supply, our commitment to drive better customer outcomes, our actions to support vulnerable customers and reviewing our key customer and community commitments are integral to this. But we know there’s more we need to do.
Prepared for our shareholders with information about AGL and its consolidated entities, for the financial year ending 30 June 2020.
We are working hard to reduce greenhouse gas emissions and minimise our environmental footprint.