Directions Paper – Real-time data for consumers

AGL welcomes the opportunity to provide responses to the consultation questions posed by the Australian Energy Market Commission (AEMC) in response to the ‘Real-time data for consumers’ Directions Paper.

AGL is a strong advocate for the need to empower and educate consumers on how to access, understand and utilise their energy data to optimise their consumption profile, shift behaviours and take advantage of variable pricing structures and demand-response programs. AGL believes that informed and engaged consumers are critical to the success of the energy transition and provides all our customers with access to, and high-quality visualisation of, their settlement meter data via our AGL app.

AGL’s view is that while the AEMC’s directions paper addresses many of the challenges identified in first round of consultation, the costs and complexity of the proposed Rule would still substantially outweigh its benefits to consumers.

Read the full submission (PDF).