Many Victorian AGL customers on standing offers and variable rate market contracts will see a reduction in their electricity bills next year.
From 1 January 2021, on average annually, a Victorian household on a standing offer using 4MWh per year will see a reduction of around 10% or between $139-$189, while a small business using 20MWh annually will see a fall of about 14% or save around $892-$1,098.
From 1 February 2021, an average Victorian household on a variable market contract with an annual usage of 4.7MWh will see a reduction between 5-10.3%,or between $84-$138, while a small business with a usage of 18.2MWh will save between 4-12.3% or between $204-$530, subject to individual usage, location and tariff type.
AGL Chief Customer Officer, Christine Corbett said we want to ensure our customers are getting the best deal on their energy plans as we are committed to delivering sustainable, reliable and affordable electricity.
“No state has been immune to COVID-19 but we know particularly in Victoria the impacts of the pandemic have been felt deeply.
“While restrictions have now eased, we understand as we move into a new year finances are tight for many households and small businesses.
“We hope these reductions will support our customers in focusing on what matters most to them as they recover from the impacts of a challenging year.”
Victorian gas customers on standing offers and variable market contracts will experience a slight increase, with a 2% increase on residential standing offers and market contracts of 2.1% and 2.2% for business.
AGL will maintain the gas safety net for customers who have been on a standing offer for more than 12 months, offering a 5% discount to customers. For customers who are struggling to pay their bills, AGL is also encouraging Victorians to seek support through our Payment Support Victoria program.
These rate changes exclude customers on fixed rate contracts and small business on demand tariff types.