AGL announces Amazon Alexa skill

AGL announces it will offer Amazon Alexa voice control to AGL customers which will make it easier for them to manage their energy at home.

AGL Executive General Manager, New Energy, Elisabeth Brinton, said AGL customers could sign up to use Amazon Alexa, the intelligent voice service that customers can talk to on Amazon Alexa compatible devices.

She said customers would be able to ask Alexa key questions about their energy bill by enabling the AGL skill for Alexa, giving them more convenience in how they interact with AGL.

“As part of our work with Amazon, throughout February we are delighted to offer customers with a valid email or mobile for marketing purposes a single use 10 per cent discount code on a single shopping transaction (up to a maximum purchase amount of $100). The offer applies to items sold by Amazon AU only and excludes all products sold by third party sellers, digital content, e-books, subscriptions and gift cards via the Amazon app or amazon.com.au. The discount code must be redeemed by 31 March 2018,” Ms Brinton said.

“We’re also offering customers who have registered for AGL’s online services (My Account and/or the AGL App by 28 February) a chance to win one of four $1,000 Amazon shopping vouchers.

“This initial offer is designed to celebrate our work with Amazon Alexa which allows us to grow our investment and knowledge in smart home technology and unlock greater benefits for energy users.

“This is a natural extension of our commitment to giving customers greater control over their energy use and follows our track record of innovation and advocacy for new technologies and solutions including smart metering, mobile management of energy usage, and electric vehicle charging.

“As our own business model moves towards a more personalised experience, we are delighted to work with Amazon Alexa and to offer our customers this exclusive discount on their Amazon shopping.”

AGL Chief Customer Officer, Melissa Reynolds, said: “We hope to offer our customers ongoing benefits in smart home technologies. Customers tell us they want more control over their energy usage.

“The AGL skill for Alexa has lots of potential and will start by giving our customers a better way to stay on top of their energy usage. We are pleased to reward AGL customers with some money off their Amazon shop as they launch in Australia.”

For details of how to take advantage of the Amazon offers, visit agl.com.au/amazon

 

About AGL
AGL is committed to helping shape a sustainable energy future for Australia. We operate the country’s largest electricity generation portfolio, we’re its largest ASX-listed investor in renewable energy, and we have more than 3.6 million customer accounts. Proudly Australian, with more than 180 years of experience, we have a responsibility to provide sustainable, secure and affordable energy for our customers. Our aim is to prosper in a carbon-constrained world and build customer advocacy as our industry transforms. That’s why we have committed to exiting our coal-fired generation by 2050 and why we will continue to develop innovative solutions for our customers.