AGL Energy (AGL) is warning people of an AGL branded email scam which contains malicious malware that has potential to access personal information.

The scam email presents as an e-Account and asks readers to click on a link.

AGL advises it will never send an email asking for personal banking or financial details.

Anyone receiving a suspicious email should delete it immediately or, if opened, not click on any links within the email.

AGL advises recipients of any suspicious emails to run antivirus software and block the sender by adding to the junk folder list.

AGL has reported the scam email to the Scamwatch, the Australian Competition and Consumer Commission (ACCC), and the Australian Federal Police.

Anyone with concerns relating to this scam email should call AGL on 131 245 or contact Scamwatch on 1300 795 995 or visit

About AGL
AGL is one of Australia’s leading integrated energy companies. It is taking action to responsibly reduce its greenhouse gas emissions while providing secure and affordable energy to its customers. Drawing on over 175 years of experience, AGL serves its customers throughout eastern Australia with meeting their energy requirements, including gas, electricity, solar PV and related products and services. AGL has a diverse power generation portfolio including base, peaking and intermediate generation plants, spread across traditional thermal generation as well as renewable sources including hydro, wind, solar, landfill gas and biomass.

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