AGL mobile app helps customers save money
AGL Energy Limited (AGL) has launched a new version of its industry-leading mobile app which can help customers save money. It gives customers a simple, single view of their energy production from their solar panels as well as their electricity and gas consumption, all in one app.
AGL was the first major energy retailer to launch a mobile app in the Australian market nearly a year ago. It continues to lead the industry with its latest app version which incorporates the Solar Command feature and adds real-time analytics about the performance and efficiency of a customer’s solar rooftop system to their electricity and gas usage data.
The app analyses rooftop system size and age, orientation and local weather conditions to give customers a clear snapshot of their solar system’s performance.
AGL Executive General Manager Energy Markets, Stephen Mikkelsen, said customers have told us they are looking for access to information to enable them to be in more control of their home energy needs.
“Most people don’t know if their solar system is operating at maximum efficiency until one or two bills later, when they may see a drop off in production levels. This loss of production represents a loss of earning potential,” said Mr Mikkelsen.
“Now, with our app, our customers have information about how well their solar system is performing and if it’s not optimised, they can have it fixed quickly and maximise their earning potential.
“With information like this available in real time, in future customers will be able to use the energy or sell it back to the grid on a daily, even hourly basis.
“Ultimately, it helps our customers manage their overall household budget.
“Our aim is to lead the market and deliver the best digital experience for our customers and the release of our new app demonstrates this,” Mr Mikkelsen said.
The AGL app allows customers to pay bills, view billing information, make projections of future bills to help avoid bill surprises, as well as determine how much and how efficiently their solar system is producing electricity.
The app is currently available through the App Store and Google Play. For more information visit: www.agl.com.au/app or call: 131 245.
AGL is one of Australia’s leading integrated energy companies. It is taking action to responsibly reduce its greenhouse gas emissions while providing secure and affordable energy to its customers. Drawing on over 175 years of experience, AGL serves its customers throughout eastern Australia with meeting their energy requirements, including gas, electricity, solar PV and related products and services. AGL has a diverse power generation portfolio including base, peaking and intermediate generation plants, spread across traditional thermal generation as well as renewable sources including hydro, wind, solar, landfill gas and biomass.