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Let’s make energy more affordable for everyone

We support government changes and initiatives that help create more transparency and fairness in the energy market.
3 min read
Last updated 27 Jun, 2025

The Australian government is making moves to bring down energy bills for households and small businesses on the path to reach net zero greenhouse gas emissions by 2050. As part of this transition, the government has introduced programs and incentives to help cut energy costs and improve efficiency. From energy bill rebates to solar for apartment residents, saving energy – and costs – is easier than ever. 

The government has set a range of targets to help drive these changes. Among them is a target to reach 82% renewable energy generation by 2030. And a push toward home electrification is a key strategy in making this happen.

What is home electrification?

Home electrification is the process of moving to powering your home using only electricity. It can include switching to induction cooktops, using heat pump hot waterheat pump hot water and driving electric vehicles (EVs). 

Some households make the shift in one go while renovating or building a new home. Others take it slow, upgrading one appliance at a time. What your home electrification journey looks like is up to you. This can help keep energy costs down and can help reduce your carbon footprint and maximise solar power.

What we’re doing to support you

We align with government initiatives, we’re committed to helping you make energy affordable, by helping you manage your energy costs.

We’re always embracing opportunities to deliver competitive energy plans that aremore easy to understand. Because we recognise that making energy affordable is often important for many homes and businesses.

Deals that don’t need decoding

We want our customers to understand their energy plan. Since 2017, we’ve encouraged millions of customers to discuss their energy plans with us, and we’re changing our bills to make them easier to read.

We recognise that energy offers should also be easy to compare. We’ve worked hard to comply with government and industry regulations to introduce measures that make this easier for you.

We aim to make our plans easy to understand

We know some people find it harder than others to pay their bills – that shouldn’t mean they lose out on discounts or benefits. Our payment support programs help ensure customers in financial difficulty get the support they need.

User-friendly facts and advice

Our user-friendly fact sheets help customers compare and understand different energy plans and products. We also provide access to information on government concessions and grants available to assist eligible customers in paying their bills.

Customers can also check out Saver Centre to discover how to save energy around their homes or businesses.

Increasing energy supply is critical to reducing prices

New investment in additional generation must be unlocked to help make energy prices more affordable. And the government doing something about it, by boosting funding into its Australian Renewable Energy Agency to support the global transition to net zero emissions.

This is more important than ever, as the decisions we make today will be the foundation of a future for Australia where energy is affordable, reliable, and sustainable.

Energy and value you can count on

Government regulations direct how retailers offer electricity. We're doing our bit to make energy simpler and more affordable.

Understand the changes

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