Skip to main content

A renter’s guide to choosing the best internet service

When renting a new home, having your internet service sorted is almost as important as electricity and water.
5 min read
Published 26 Jun, 2025

With internet access being such an important part of work and our social lives, you've got to have it sorted at home. So, what’s the best choice for renters.

When it comes to connecting essentials at your rental property, there are plenty of options. With a it of research you can find a plan that best suits your needs. Whether it’s speed, flexible payment options or value for money that's most important, here are a few things to keep in mind.

Consider your need for speed

Internet speed is measured by the number of data bits per second (bps) that travel from your device to the internet and vice versa. When considering a provider and a plan, you’ll need to decide how much bandwidth you need and research what speeds are available based on provider, location and network conditions.

Multiple devices using one connection generally need a higher speed plan to allow all devices to operate efficiently. A great option for households of two to four people is a Home Standard plan. This will ensure everyone in your household can get on with their favourite online activities.

Enjoy flexibility

One of the many benefits to renting is the flexibility – if your lifestyle changes, it’s easier to make a move that suits your needs. Keeping in mind, it’s also important to consider flexible internet plan options, such as:

  • Short-term or ‘no lock-in’ contracts. Signing up for long contracts can sometimes save you money, but it can also be difficult to leave or change your address. Find a provider that offers the flexibility to change plans, cancel or re-start with minimal restrictions.
  • No exit fees. If you’re renting, watch out for plans that charge exit fees or early termination fees. You could end up paying more if you need to switch before the end of the term.
Woman smiling using her laptop in kitchen

Bang for your buck

Whether you rent or own your own home, it’s a good idea to keep an eye out for the best deals that fit your needs and budget. Here are some things to look for:

Low set-up fees. At first glance, an internet deal may look like a bargain, but look out for set-up fees – there are providers that handle the set-up for you at low or no cost. Be sure to check the fine print. 

Value for money. Comparing fees across different providers can be overwhelming. Comparison websites can be useful to quickly compare nbn plans from a range of internet providers. The cheapest plans are normally slower in speed, so if you want something a bit faster, you may be looking at higher prices.

Savings for multiple services. Did you know some providers offer discounts if you have more than one service connected with them? Check the fine print as terms and savings may vary. It can also be easier to have your internet, home and mobile phone connected in one place.

Avoid potential roadblocks

When it comes to picking an internet plan, there are some potential roadblocks that could get in the way. Here’s a couple of things to consider:

  • nbn network availability. Check with your real estate agent or landlord to see whether your rental property is nbn ready.
  • Bill sharing and convenience. If you live in a share house, think about how you and your housemates are going to pay your bills. It might be more convenient to have your energy and internet with the same provider, which could also potentially save you money.
  • Assess the number of multiple connected devices. Having multiple devices connected at the same time can impact your internet speed. Count the number of devices your household typically uses and choose the best plan to suit your data usage. A chat with an expert service provider can help if you're not sure.
  • Upgrading equipment. Up to date equipment can help improve your internet experience and speed. Consider upgrading devices, such as modems as they may be outdated.

It's all about finding the plan with enough data at a price that suits your budget.

Did you know AGL customers receive a discount on home internet when bundling with their energy plan?

Now all in one place

You can save on your internet plan when you combine with AGL energy.

Learn more

Discount on internet plans: appears on your AGL Telecommunications bill. If you leave your energy plan(s), the discount will no longer apply from the end of your billing period.

nbn™, nbn co and other nbn™ logos and brands are trademarks of nbn co limited and used under licence.

Related articles