2. Check your payment options
Make paying your bills simpler with direct debit, which ensures that your bills are paid on time, every time without you having to lift a finger.
Scheduling regular payments – much like a Netflix or Spotify subscription – makes it easy to make monthly payments from your nominated account to your essential service provider.
Payment options may include a deposit from your bank account or a credit card, via your financial institution.
It only takes a few minutes to set up, and is also easy to cancel, should your preferences change. If you're an AGL energy customer, you can find a complete list of AGL's payment options here.
When help is required
Because life doesn't always go to plan, AGL has a range of options to help with short-term payment relief you may need on current or future bills.
We offer a range of payment help, including online tools to arrange a payment extension for your bill. Eligible customers can apply for payment extension in the Billing tab in My Account by selecting 'I can't pay my bill this time'. A representative from our team will contact you to help tailor a solution based on your personal circumstances.
You can find more information in the AGL FAQs, and can also reach via Messaging in My Account or the AGL app.