AGL Rewards is turning home energy into positive energy

Whether it’s savings on everyday shopping or buying that something special, AGL Rewards is the home of great deals available for our electricity and gas customers. It’s our way of saying a big "thank you' for choosing AGL.

With AGL Rewards, you’ll be able to discover great rewards, across popular categories including:

  • Groceries and fuel
  • Shopping
  • Food and wine

Log in to My Account and click on the 'Rewards' tab to get started.

Get the latest deals

We’re always on the lookout for the best deals in the market. To stay in the loop, you'll receive regular updates from us about the latest discounts, special deals and offers. 

Save money on everything from groceries to gifts

Furnish your home with new furniture, buy that special item that you’ve had your eye on, or catch up on the weekly grocery shop - all for less. With our extensive network of partner brands, you'll be rewarded in all sorts of ways.

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Ready to be rewarded?

It’s easy to join AGL Rewards. Just log in to My Account to activate your membership now.

Go to My Account
View our full terms and conditions

AGL Rewards FAQs

What is AGL Rewards?

The AGL Rewards program is free to our valued electricity and gas customers. It's our way of recognising, rewarding you and saying thank you for being an AGL customer.

By ordering discounted gift cards at the hottest prices, it's the place where you'll find treats for you, your family and friends for less.


How do I register for AGL Rewards?

If you're new to My Account, you'll need to register first. Then you'll be prompted to activate AGL Rewards. 

If you've used My Account before, just go to the Rewards tab.

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How do I use AGL Rewards?

Once you've registered for AGL Rewards in My  Account, go to the Rewards tab, and then click "Keep exploring" to view and purchase offers.


How often can I use AGL Rewards?

You can use AGL Rewards as frequently as you like.


What happens if my AGL Rewards card isn't accepted?

If a listed establishment refuses an AGL Rewards offer, contact Ambassador Card within 30 days and provide your membership name and number, a copy of the bill and the details of the claim so we can arrange for you to be reimbursed. Contact Ambassador Card via email aglrewards@agl.com.au or on 1300 397 079.


How do I find my AGL Rewards membership number?

Logon to My Account and click on the 'Rewards' tab, then click on the 'Keep exploring' option to be taken through to the AGL Rewards website. On the top right-hand corner, click on your name for the menu options and click on 'Membership'. You will find your membership number on your digital membership card. 


When will I receive my AGL Rewards card?

AGL Rewards is a digital membership program, so you will not receive a physical card. You can instantly access the benefits when you logon to My Account via your smartphone, tablet or PC once you've registered for AGL Rewards.

 

If you don't have a smartphone and wish to claim a dining offer, follow the steps here to view and print your digital membership card. Please note, you may be required to show ID at some establishments.


How do I make payment for an online eGift card from AGL Rewards?

Add your eGift cards and vouchers to your AGL Rewards shopping cart and proceed to the payment section:

  • Digital movie vouchers can only be paid for by MasterCard or Visa.
  • All other eGift cards can be paid via MasterCard, Visa, or bank transfer with the details that's provided when you review your AGL Rewards online shopping cart.

When will I receive my AGL Rewards order?

eGift Cards are sent by email and delivery time will vary depending on the product you've ordered:

  • eGift cards from Myer and Wish (Woolworths, Big W, Dan Murphy's, Caltex, BWS and Woolworths Liquor) may take up to 12 hours to be delivered.
  • All other eGift cards may take 5 business days, depending on your payment method.

If you have not received your eGift card or eVoucher within the above timelines, please carefully check your email inbox including your junk mail


I have more questions about AGL Rewards

Email aglrewards@agl.com.au or give us a call on 1300 397 079.


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