For major incidents or faults where this is risk to life or property, call 000.
If you believe your energy supply is faulty, or believe you have been disconnected for non payment, please contact AGL on 131 245.
If you are experiencing a power outage or an unexpected loss of energy supply to your property, please use the Faults and Emergencies number located on the front of your AGL bill. This is the number of your distributor company, who is independent of AGL, and responsible for the poles and wires, gas pipes and reliability of energy supply in your area. They make it possible for energy to be distributed to your property.
|Gas||Jemena Gas Networks
|Hot Water Emergency
(Sydney Metro Only)
|AGL Smarter Living
Where you require an uninterrupted power supply for medical reasons please call AGL on 131 245. For eligibility conditions and availability of rebates and grants please visit the Concessions, Rebates and Grants page on this website.
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