The Life Support concession provides additional financial support to customers who require the use of specific life support machines in their home. The Life Support Rebate can be received in addition to other assistance such as the NSW Government Low Income Household Rebate, the Medical Energy Rebate and the Energy Accounts Payment Assistance (EAPA) scheme. If you have more than one type of life support machine in your home you are eligible to receive more than one rebate. For this to occur, all machines prescribed by the patient's doctor must be included in the application. Rebates are calculated on a daily basis and are applied to each bill.
Customers do not have to be a concession card holder to be eligible to receive this rebate.
Eligible Equipment and Rebates:
|Positive Airway Pressure (PAP) Devices
$0.59 for 24 hour use
|Enteral feeding (formerly known as Kangaroo Pump)
$2.59 for 24 hour use
|Total Parenteral Nutrition (TNP) pump
|External heart pump
|Power wheelchairs for quadriplegics
Eligibility for the Rebate is based on the following criteria:
- The account holder or another occupant in your household requires one or more of the eligible medical equipment above to sustain that person's life, and
- You have an application form signed by your doctor to verify the need for specific in-house medical equipment.
Customers who have either a life support machine that is eligible for concession of any other type of machine prescribed by a doctor for life support purposes, should contact AGL 24/7 on 131 245 to ensure their life support details are added to AGL's Life Support Register.
The applicaton form for this Rebate can be downloaded here:
AGL Life Support
Reply Paid 84146
Melbourne VIC 8001
(No stamp is required).