Need more help?
If you need help with your energy, for any reason, you're in the right place. You can use the quick links below or try our in depth FAQs section.
Top 10 FAQs
How do online scams, like phishing or hoax activities, operate?
How can I read my digital meter?
How are monthly bills determined?
Why do I get estimated bills?
What is a digital meter?
Does AGL have a mobile app?
How do I change the name on my account?
What is a payment processing fee?
Can I have more time to pay my bill?
How do I access my metering data?