Our friendly customer service team are available around the clock to answer any questions you have.
Collect 1 flybuys point for every $1 you spend on your home energy bills. Plus switch online to collect 10,000 flybuys BONUS POINTS#.
Manage your account when it suits you. You can monitor your energy usage, view bills, arrange your move and update your account details.
Standard Form Contracts are also available, these are regulated contracts that have variable rates and no discounts or added benefits. To find out more about Standard Form Contracts click here.
For WA customers, a copy of the Gas Marketing Code of Conduct and Compendium of Gas Licence Conditions is available here. Other important information about the services AGL can provide will be sent in the Welcome Pack, this is also available on agl.com.au, or call 131 245
^Offers only available to eligible residential customers. Discounts apply to usage charges only (excluding the AGL Everyday energy plan), and do not apply to other charges such as supply, demand or green charges. The discount available under the AGL Everyday energy plan applies to energy usage and supply charges, and does not apply to other charges such as demand or green charges. The Double Up Discount (if listed in the Energy Plan table above) will only apply if you have both your electricity and gas accounts with AGL at time of billing. You may be notified of different discounts that will apply after this energy plan ends. AGL’s standard retail contract rates are updated periodically on agl.com.au.
*If the Energy Plan table (located above) displays a free 12th month, eligible residential customers will receive free electricity usage and supply charges for the last 30 days of the energy plan. If you do not have a digital meter, your usage for the last 30 days of the energy plan will be calculated based on a daily average from the relevant billing period(s). We may use estimated data if actual data is not available. Fees and other charges will still apply.
†If the Energy Plan table (located above) displays the amount of a once-off account credit, then this account credit will appear as a separate credit (GST exclusive) on your first AGL bill issued under this plan. The once-off credit applies only in conjunction with this AGL Energy Plan and is not transferable. This once-off credit is available once per fuel per household. Customers are not entitled to more than one once-off credit on an account in any 12 month period. Eligibility criteria apply.
#You must link your AGL and flybuys accounts and sign up for AGL Energy Online and eBilling. Conditions and eligibility criteria apply. Flybuys BONUS POINTS available until 31 December 2017 (unless extended) only on new non-solar residential AGL accounts that are signed up online. Each flybuys membership is only eligible for one allocation of new account flybuys BONUS POINTS.
AGL.com.au works with a wide range of browsers and mobile devices. However, if you'd like to use many of our latest features, please upgrade to a fully supported browser.
|Download Internet Explorer||Microsoft|