Welcome

Any government concessions on your amaysim account that you're eligible for will be transferred to your AGL account. Find out if you're eligible for concessions, rebates and grants.

If you currently pay by direct debit, these details will be securely transferred over and set up on your AGL account.

• Review our direct debit terms.

• If you use AMEX as a method of payment, this will need to be set up through My Account using PayPal as your direct debit or payment option. PayPal supports payments via bank transfer, credit card, debit card and AMEX. If you do not have a PayPal account, you can sign up for one today. AGL does not charge a fee when you pay by PayPal.

• Learn more about other payment options, including paying with MasterCard or Visa.

We understand that sometimes customers may need that extra help with paying bills. We have options for payment support we can tailor to your circumstances:

• Log into My Account once your AGL account is set up to manage payment arrangements, such as instalment plans.

• Learn more about how Bill Smoothing can help make budgeting easier.

• Check whether you qualify for a payment plan, relief scheme or government-funded concession.

• If you’re a Victorian residential customer experiencing financial difficulty, see if you're entitled to assistance as part of our Payment Support Victoria program.

• If you're a residential customer in NSW, QLD, SA or WA learn more about our Staying Connected program which provides personalised assistance that goes beyond traditional payment plans.

You can review or change your energy plans whenever you like. We don’t charge exit fees. Explore our energy plans.

If you’d like access to your historic billing and consumption data give us a call and we can provide you with what you need.

Find out more about our rates, contracts and pricing as well as information for solar customers.

• Market Contracts

• Standard Retail Contracts

• Solar feed-in tariff

• Fees and charges