We have two different fee schedules that may apply to your energy plan depending if you’re on a Market Retail Contract or a Standard Retail Contract.
A Market Retail Contract includes terms and conditions that differ to our Standard Retail Contract, and may include discounts or other benefits. A Market Contract will set out the terms and conditions and the period of the contract.
Market Retail Contracts are specific gas and electricity offers from AGL.
Standard Retail Contracts are basic energy plans with terms and conditions that are set by law.
Pass Through Fees
Distributors are responsible for electricity poles, wires, and pipes. If we need to arrange a service on your behalf with a Distributor we may pass through the fees they charge us onto you.
The easy to use tool in the link below lets you find the pass through fees for the most commonly requested Distibutor services in your local area. For any unlisted fees, we’ll let you know the amount at the time you make a request.
If more than one set of fees appear, it’s because more than one Distributor services your postcode.
You can check your bill to find out who your Distributor is.