Move | AGL

Move in & relax.

Move online now, track your connection and choose your plan later. Move online now or call us on 1300 793 091

Sign up online in just 5 minutes and we guarantee the power will be on the day you move.^

Moving has never been easier.

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    Tell us when and where you’re moving, and what energy you’re connecting.

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    Check the status of your energy connection move using our online tracker.

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    Change or upgrade your plan anytime, and you’re done!

Enjoy great value and more from AGL

  • % off

    AGL's electricity usage charges when you pay on time*

  • % off

    AGL's gas usage charges when you pay on time*

  • Up to $

    in credits when you sign up online~

  • POWER ON GUARANTEE

    Give us one business day and we'll get your new place all powered up, ready for when you move in.^

  • NO LOCK-IN CONTRACT

    With AGL you can enjoy great discounts without early exit fees or lock-in contracts. You with us?

  • SMS UPDATES

    We'll keep you informed with SMS updates.

  • 24/7 SUPPORT

    We’re here when you need us, with 24/7 phone support plus live chat online.

What do I need to organise my move?

1
Tell us your moving date


Arrange your move in advance online or, to be connected on the next business day, call us before 1 pm Monday to Friday.

2
Make sure your home is ready to connect


Along with allowing clear access to your electricity and gas meters, remember to set your main electrical switch to ‘off’ so we can complete your request safely.

emergencies
What happens if the power isn’t on the day you move in?

It's rare, but if we don't get you connected by midnight on the agreed move-in date, you can claim up to $250 credit per day for related expenses you've incurred until your power is connected. Find out more about our Power on guarantee.

If you need any assistance, call us 24/7 on 1300 753 487 to speak to our dedicated movers team.

^If the power’s not on after the agreed day, we’ll cover your related expenses up to $250/day until your power is on. You’ll need to provide one business days’ notice and ensure clear, safe access to the meter. Click here for full details.

*NSW residential customers only. These plans have variable rates that AGL may vary at any time. Discounts do not apply to other charges such as daily supply or green charges. The AGL Savers electricity plan lasts for 12 months and consists of an % pay on time discount. The AGL Savers gas plan lasts for 12 months and consists of a 10% pay on time discount. AGL standard retail contract rates are updated periodically on agl.com.au. Before your energy plans end, we may notify you of the discounts that will subsequently apply to you. Offer only in NSW where AGL operates. Energy Price Fact Sheets available at agl.com.au.

~ Receive a $50 credit when you sign up to the AGL Savers electricity plan online, plus an additional $50 Double Up Reward when you have both an active gas and electricity account in the same name at the same supply address. The Double Up Reward credit will be applied to your first electricity bill issued under this plan after you become eligible for the Double Up Reward. The credit amounts stated are GST inclusive and reduce the price of the supply of electricity. AGL may exclude accounts that have received a once-off credit in the previous 12 months from receiving additional once-off credits.