Moving your business is easy with AGL

Sign up online in just 5 minutes

Whether you're already a customer or looking to switch to AGL, you can connect your new business address 24/7 over the phone on 133 835 or in just a few clicks online.

  • Round the clock support with 24/7 anytime phone chat
  • No lock in contracts so you can enjoy the freedom no exit fees
  • Manage your account online or via the AGL App.
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Electricity and Gas Plans
Competitive energy plans that make good business sense.
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Energy Efficiency Tips Summary
Energy Efficiency Tips
Sound advice and energy-smart tips are right here at your fingertips. Plus, an AGL expert will come to your premises and look for ways to help you save.
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Disconnect Request
Disconnection Request
Request a disconnection of gas and/or electricity at your current business address.
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FAQs

My business is moving premises, what do I need to do?

Organise a move in:

1. Click on the 'Moving' button on the right and follow the instructions on the screen
2. Log in to AGL Energy Online
3. If you haven’t already registered for AGL Energy Online, ensure that you have your recent energy bill handy
4. Select Register on the top right hand corner of agl.com.au. You will be automatically directed to My Account, AGL Energy Online’s account management homepage, once you have registered.
5. Select Moving on the top of the page, and follow the instructions on the screen.

Organise a disconnection:

To request a disconnection of gas and/or electricity at your current address, please call 133 835 (Monday to Friday, 8am until 6pm AEST).

Will I be charged for connection or disconnection?

AGL operates in four states, each with their own rules for connection and disconnection. All four have different connection fees and in some cases, disconnection or final reading fees.

These fees cover the cost for someone (generally your energy distributor) to visit your premises and take a gas or electricity meter reading outside of their normal schedule. Because distributors don’t bill customers directly, these fees are billed to AGL. These fees are then passed on to you and will appear on your first or final bill.

If you are on an AGL Advantage energy plan and you’re not transferring this plan to your next premises, an early termination fee may apply if you disconnect before the end of the fixed term.